Admin and Lead Email Notifications

What Email Notifications Do Admins and Leads Receive from SharpLaunch?

SharpLaunch sends different types of email notifications to Admins and Leads to help streamline communication and keep users informed of important events and updates. Below is a breakdown of the types of notifications each user role can expect:

Admin Notifications

Admins receive automated email alerts for the following actions:

• Invitation to Join SharpLaunch
  When a new Admin is added to the platform, an email invitation is sent to set up their account.

• New or Repeating Lead Registration
  Admins are notified when a new lead registers or when a previously registered lead returns to access content.

• Contact Form Submission
  Notifications are sent to Admins when a website visitor submits an inquiry through the contact form.

• Password Reset Request
  Admins receive a password reset email when they initiate a password reset from the login screen.

Lead Notifications

Leads receive email notifications that help them access and stay updated on shared content:

• Password Reset Request
  When a lead forgets their password, an email is sent to reset their login credentials.

• Access Granted to Document Portal
  Leads are notified via email when they are granted access to the private document portal.

• Access to Folder
  When a specific folder within the document portal is shared, leads receive an email with access details.

• New Files Uploaded to Private Folder
  If new documents are uploaded to a private folder that the lead has access to, an email alert is sent to notify them.